Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how Elviro Nutrition (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail (support@elvironutrition.com) or using our contact page.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.”

Device Information

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: shared with our processor Shopify.

  • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

  • Purpose of collection: to provide products or services to you, fulfill our contract, process payment information, arrange for shipping, provide invoices/order confirmations, communicate with you, screen orders for risk or fraud, and, if aligned with your preferences, provide information or advertising relating to our products or services.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: shared with our processor Shopify.

  • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

  • Purpose of collection: to provide customer support.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: shared with our customer support team or service providers as necessary.

Minors

The Site is not intended for individuals under the age of 15. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

  • We may share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

  • We use Google Analytics to understand customer usage of the Site. More info: Google Privacy. Opt-out here: Google Analytics Opt-Out.

  • We share information about your use of the Site, purchases, and interaction with ads with our advertising partners.

  • We use Shopify Audiences to show ads to buyers who may be interested in our products.

Learn more about targeted advertising: NAI Educational Page.

You can opt out of targeted advertising:

Or through the Digital Advertising Alliance opt-out portal: https://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping and fulfilling orders, and updating you on products, services, and offers.

Lawful Basis (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent

  • Performance of the contract

  • Compliance with legal obligations

  • Protection of vital interests

  • Tasks carried out in the public interest

  • Legitimate interests not overriding your rights

Retention

When you place an order, we retain your Personal Information for our records unless and until you request erasure.

Automatic Decision-Making

For EEA residents, you may object to automated decision-making. Shopify uses limited automated decision-making for fraud prevention without legal or significant effect. Examples:

  • Temporary IP blacklists for repeated failed transactions

  • Temporary blacklists of credit cards linked to blacklisted IPs

Your Rights

GDPR

EEA residents may access, port, correct, update, or erase Personal Information. Contact us to exercise these rights.

Your information is initially processed in Ireland and then transferred outside Europe, including Canada and the U.S. Shopify GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

California residents have similar rights to access, port, correct, update, or erase Personal Information. Authorized agents may submit requests on your behalf.

Cookies

Cookies enhance browsing by remembering actions and preferences. Types we use: functional, performance, advertising, social media/content cookies.

We use cookies necessary for site functionality, analytics, and marketing (details available in the original policy).

You can manage or block cookies via your browser settings or: https://allaboutcookies.org

Do Not Track

Our Site does not respond to “Do Not Track” browser signals due to lack of industry standards.

Changes

We may update this Privacy Policy to reflect changes in practices, legal, operational, or regulatory reasons.

Complaints

Contact us by e-mail (support@elvironutrition.com) or mail for complaints. If unsatisfied, you may contact your local data protection authority.